Question 1

Why isn't my business showing up in Google's AI Overview?

Accepted Answer

Google's AI Overview names one business per query, not ten. It picks the business with the most consistent entity signals — matching name, address, and services across your Google Business Profile, your website, and the directories AI trusts. Most local businesses fail on consistency, not effort. Fixing the mismatch is what gets you named.

Question 2

How do I get ChatGPT to recommend my business?

Accepted Answer

ChatGPT, Gemini, and Perplexity pull from different sources than Google Maps. Proximity doesn't help you — a competitor two hours away can outrank you if their entity data is cleaner. Getting recommended means publishing consistent, structured business information across the platforms these engines actually read, then keeping it current.

Question 3

What's the difference between ranking and being cited?

Accepted Answer

Ranking puts you in a list. Being cited means AI names your business as the answer. They come from the same place: AI assistants and Google Maps both read your Business Profile — your categories, services, reviews, and whether your details match everywhere else. Fix the profile and you're working on both at once.

Question 4

What is the free AI visibility audit?

Accepted Answer

A free full-depth Google Business Profile analysis covering categories, photos, reviews, schema, and local ranking signals — plus an AI visibility scan across ChatGPT, Claude, Gemini, Google AI Mode, Grok, and Perplexity, and a visual geo-grid showing where you rank across your entire service area.

Question 5

Which AI assistants do you check?

Accepted Answer

Six: ChatGPT, Claude, Gemini, Google AI Mode, Grok, and Perplexity. For each query we report your position or "Not found" — so you see exactly how many of the six name your business. AI Overviews are why this matters: AI assistants now name one or two local businesses instead of showing ten links. The six assistants are what we measure and report.

Question 6

How quickly will I see results?

Accepted Answer

The free audit is delivered within 24 hours. After that we work on a 30-day cycle — your geo-grid is refreshed every 30 days, so you can see movement across your own service area instead of taking our word for it. We guarantee the work gets done on schedule. We do not guarantee rankings, and no one honestly can.

Question 7

Will Visibility get me into the top three on the map?

Accepted Answer

Visibility fixes what your profile and your listings say about you — the data Google and AI assistants read to decide who you are and whether your details line up. That's the layer they read first. The map pack is a different problem: there are three spots, someone is already in them, and when relevance and distance are close the tiebreaker is authority — links and mentions from other sites pointing at you. Visibility doesn't build those. Dominance does. If your grid improves in some squares and stalls in others, that gap is usually authority, not your profile.

Question 8

Do I need to do anything?

Accepted Answer

No. CitedLocal is fully done-for-you. We handle all optimization, content creation, posting, and monitoring. You just answer the phone.

Question 9

What areas do you serve?

Accepted Answer

We work with local businesses across the US, with deep expertise in the Pacific Northwest including Vancouver WA, Portland OR, and surrounding areas.

Question 10

Do you build websites?

Accepted Answer

Yes, and it's included. A Website Build is part of CitedLocal Visibility at $497 a month with no setup fee and no separate invoice. No website and we build one; a site that's out of date gets rebuilt at the same scope as a new build. The plan is homepage and core pages live in month 1, then service and location pages in months 2–3, built to match your Google Business Profile. You own your domain and can cancel any time.

Question 11

Can I cancel anytime?

Accepted Answer

Yes. CitedLocal Visibility is $497/mo flat — month-to-month, no contract, and no setup fee. Cancel whenever you like.

Question 12

Is the audit really free?

Accepted Answer

Yes. The full-depth AI visibility audit costs nothing and requires no card — just an email address so we can send you the report.

Question 13

What makes CitedLocal different from other SEO services?

Accepted Answer

CitedLocal uses AI-powered geo-grid tracking and automated content systems that most agencies can't match. We show you exactly where you rank block-by-block — and fix the gaps automatically.

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