Review Automation

Timing and simplicity do most of the work. One request goes out per completed job, sent by text, with a link that lands the customer on the review box rather than a page they have to navigate. The message names your company and the tech who did the work, because a request from a name gets answered more often than a request from a brand.

The link is checked every month, because a profile change can quietly break it and nobody notices until the requests stop landing. Timing is set to the job type. Same-day for a quick repair while the relief is fresh. Two days for an install, once the system has been used. Never during working hours if the customer is at work.

Replies are the other half. Every review gets one, written by a person, published within a set window. Positive replies name the job and the town. Negative replies are short, take responsibility for the part that was yours, and move the conversation to a phone call. Nothing is argued in public.

We do not filter, gate, or select who gets asked, and we never write a review or offer anything in exchange for one. That is against Google's rules and it is a fast way to lose a profile. We follow the prohibited and restricted content policy as written.

Good work and a thin review count usually come from the same missing habit: nobody owns the ask. Forty jobs a month, three reviews a year, because asking feels awkward and nobody in the office owns it.

Plumbing and electrical companies benefit fastest, since the job ends with a face-to-face moment where the customer is relieved. Med spas run it differently, asking after a result is visible rather than after the appointment.

It is also for owners who have reviews and answer none of them. Unanswered reviews sit there for years. Replying is the cheapest thing on this page and the one most often skipped.

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Most owners underestimate how many reviews are sitting unanswered until they see the count. The free audit reads your current profile, counts reviews, and shows how many are unanswered and how far back they go. Delivered within 24 hours.

Setup connects your job completion trigger, writes the request message, and sets the timing rules per job type.

From then on requests go out as jobs close, and replies are drafted and published on a set cadence. Every 30 days you get a plain count: requests sent, reviews received, replies published, and the ones flagged for you to call. No contract, no setup fee.

We build for owners in Vancouver WA and Portland OR, plus Camas, Washougal, Orchards, Hazel Dell, Minnehaha, Cascade Park, Ogden, Forest Ridge, Meadow Homes, Vancouver Heights, Evergreen Highlands, and Ellsworth Springs. Reviews that name a neighborhood — Ogden, Cascade Park, Camas — tell a reader more than a star count does, so we ask in a way that invites it without writing the review for anyone. A profile with reviews spread across the towns you actually serve reads as a working local business. Operating since 2012 from Vancouver, WA 98664. Parent category: Marketing Automation.